Dementia Care Home

Kingfisher Court

Sturgeon Avenue, Nottingham, Nottinghamshire, NG11 8HE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2022-11-11

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about feeling at ease when they visit, finding staff who really listen to their concerns. The approach here feels personal rather than institutional, with carers taking time to understand what matters to each resident.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-11-11

  • Is this home safe?

    Good
    The home received a Good rating for safety at the October 2022 inspection. This represents an improvement from its previous Requires Improvement status. The published report does not include specific detail about staffing ratios, falls management, medicines handling, or infection control measures. The Good rating indicates inspectors were satisfied that safety standards met the required threshold, but the detail behind that judgement is not available in the published text.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for effectiveness at the October 2022 inspection. This domain covers training, care planning, GP access, nutritional care, and whether the home acts on health information. The published text does not include specific observations about dementia training content, care plan quality, or food and nutrition provision. The Good rating indicates inspectors were satisfied with these areas, but without the underlying detail it is not possible to assess how strong the evidence was.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating for caring at the October 2022 inspection. This domain covers staff warmth, dignity, respect, and whether residents are supported to maintain independence. The published text does not include inspector observations of staff interactions, resident or family quotes about the quality of care, or specific examples of dignity-preserving practice. The Good rating is positive, but the absence of detail means families cannot assess the texture of day-to-day care from the published report alone.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home received a Good rating for responsiveness at the October 2022 inspection. This domain covers activities, engagement, individuality, and end-of-life planning. The published text does not include detail about the activities programme, whether one-to-one engagement is provided for residents who cannot join groups, or how end-of-life care is planned and communicated to families. The Good rating indicates the inspector was satisfied with these areas, but the detail is not available for independent assessment.
    Verified by inspector
  • Is the home well-led?

    Good
    The home received a Good rating for being well-led at the October 2022 inspection, having previously been rated Requires Improvement in this domain or the overall rating. A Nominated Individual, Mrs Mandy Reeves, is registered and named. The published text does not include detail about management visibility, staff culture, governance systems, or how the home learns from incidents and complaints. The improvement to Good in this domain is meaningful, but the basis for that judgement is not available in the published report.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65, with specific expertise in dementia support. Their dementia care focuses on understanding each person as an individual, adapting support to changing needs while maintaining dignity and connection. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Kingfisher Court Care Centre scores 73 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from its previous Requires Improvement status. However, the published inspection text contains limited specific detail, so several scores reflect a positive but cautious reading rather than strong direct evidence.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about feeling at ease when they visit, finding staff who really listen to their concerns. The approach here feels personal rather than institutional, with carers taking time to understand what matters to each resident.

Lens 02

What inspectors have recorded

The management team stays accessible and engaged with families, ready to discuss any concerns that come up. Staff show consistent kindness, particularly during difficult times, providing emotional support when families need it most.

Lens 03

How it sits against good practice

For families navigating these decisions, knowing there's genuine compassion behind the care can make all the difference.

DCC Recommendation

Worth a visit

Kingfisher Court Care Centre, on Sturgeon Avenue in Nottingham, was rated Good across all five inspection domains at its October 2022 inspection. This is a meaningful result because the home had previously been rated Requires Improvement, meaning inspectors found real and demonstrable progress across safety, care quality, staffing, management, and responsiveness to residents. The home is registered for 40 beds and specialises in dementia care for adults over 65. The honest limitation of this report is that the published inspection text available for this home is very brief, and it does not include the specific observations, resident quotes, or detailed findings that would allow a full picture to emerge. The Good rating is genuinely positive, but Sarah, you will need to do more of the evidential work yourself on a visit. Pay particular attention to night staffing numbers, how staff interact with residents in corridors and communal areas, and what one-to-one engagement looks like for residents who cannot join group activities. The improvement from Requires Improvement is encouraging, but understanding what went wrong before and how it was fixed is one of the most important questions you can ask the manager.

The three questions to ask when you visit

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In Their Own Words

How Kingfisher Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kingfisher Court says about itself

Where kindness meets genuine care in difficult moments

Compassionate Care in Nottingham at Kingfisher Court Care Centre

When families face tough decisions about care, they need somewhere that feels right. Kingfisher Court Care Centre in Nottingham offers that reassurance through staff who genuinely care about the people they look after. This home specialises in supporting older adults, with particular experience in dementia care.

Care & specialisms

Who they care for

    The home cares for adults over 65, with specific expertise in dementia support.

    How they describe their dementia care

    Their dementia care focuses on understanding each person as an individual, adapting support to changing needs while maintaining dignity and connection.

    “For families navigating these decisions, knowing there's genuine compassion behind the care can make all the difference.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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